NTT Data

Challenge

Supporting employee mental health in the midst of the global impact of the Covid pandemic.

Solution

A strategic partnership with OpenUp to navigate the challenging and dynamic IT industry.

At OpenUp, we strongly believe that a key component in the workplace is to create an environment where employees feel comfortable sharing their thoughts and feelings. We are proud to say that we are not the only ones working based on this philosophy.

 

Companies like NTT Data, which prioritise the sense of belonging of all employees share the same mission: to make mental well-being accessible to all employees. Zoubida Belhoussine, Head of People at NTT Data Benelux, explains the company’s challenges and gives us some insights into the partnership with OpenUp.

ntt data case study openup
Zoubida Belhoussine

Head of People at NTT Data Benelux

What was your goal when you introduced OpenUp?

 

We decided to work with OpenUp right after the Covid-19 pandemic because, as you know, it had a significant impact on mental health globally. For us, working with OpenUp was our way to support our employees during these challenging times. We all know that a positive work environment that promotes mental health contributes to the overall well-being of employees. When employees feel supported and valued, they’re more likely to be engaged, satisfied and productive.

 

 

How do you stimulate your employees to open up about mental well-being?

 

At NTT Data, we promote open conversation about mental health and have designed several programs to help people be aware of their mental health, fostering a culture where individuals feel supported, understood, and empowered to prioritise their well-being.

 

We decided to work with OpenUp right after the Covid-19 pandemic because, as you know, it had a significant impact on mental health globally. For us, working with OpenUp was our way to support our employees during these challenging times.

Zoubida Belhoussine (Head of People)

How did you launch OpenUp in your company?

 

As previously mentioned, we introduced the OpenUp initiative as we emerged from the pandemic, initially launching it in the Netherlands for 100 employees. To kick off the program we organised a workshop during one of our all hand meetings featuring a representative from OpenUp, who explained the service in detail. In parallel, we established a dedicated page on our intranet, offering resources from OpenUp. This includes informative articles on topics such as stress management or emotional intelligence, but most notably, employees can engage in a self-evaluation by completing a questionnaire directly on the OpenUp website. Subsequently, OpenUp facilitates further support and individuals have the option to reach out to them if they choose to do so.

 

 

Why is resilience among employees crucial?

 

Resilience among employees in an IT consulting firm is crucial for several reasons. The IT industry is dynamic and in constant change. We are involved in complex projects with diverse challenges. We constantly navigate obstacles and address complex issues to find innovative solutions. In summary, fostering resilience among employees in an IT consulting firm is essential for navigating the dynamic and challenging nature of the industry. It not only contributes to individual well-being but also enhances the overall performance, adaptability and success of our organisation. 

 

 

What does mental well-being mean to you personally?

 

As an HR representative, it was really important for me to support our employees as I have personally gone through some difficult times, not only during the pandemic but also right after the pandemic. We had to reinvent our life, and that was not easy. So supporting our employees right after the pandemic, offering OpenUp services was really, for me, a necessity.

As an HR representative, it was really important for me to support our employees as I have personally gone through some difficult times, not only during the pandemic but also right after the pandemic.

Zoubida Belhoussine (Head of People)