We value your privacy, security, and safety
Taking good care of someone’s privacy is a crucial part of building a secure mental well-being platform. We’re committed to protecting all of our member’s data. We’ve implemented leading security practices to ensure everybody’s data is secure when using our platform.
Compliance
We protect all personal data we have and ensure it’s safe and secure.
We care about you. We care about your privacy.
All sessions are 100% confidential and anonymous
We never record or store any contents of individual video sessions
We don’t sell or share information to or with any third parties
Take a look at our ISO27001 Certificate
Learn more about our privacy & data security measures
How is my privacy guaranteed at OpenUp?
At OpenUp, we believe that mutual trust and the professional code guide our services. Therefore, it goes without saying that your privacy is an important right. We are NEN7510 and ISO27001 certified, which means that we meet the legal requirements for information security within our sector. For more information, we refer you to our detailed privacy statement.
Is OpenUp NEN7510 and ISO27001 certified?
Yes. Our information security system is NEN7510 and ISO27001 certified, which means that our processes meet the legal requirements for information security within our sector.
Is video calling truly safe?
Absolutely! For video calling, we use a secure application. In addition, mutual trust and our professional code are leading in our services.
Therefore, it goes without saying for us that privacy is an important right.
See also: How is my privacy guaranteed at OpenUp?
How confidential is the information I share with OpenUp?
The information you share with OpenUp is highly confidential and is handled in strict accordance with our professional code and our commitment to confidentiality.
At OpenUp, we prioritise mutual trust and adhere to a professional code of conduct, making your privacy a fundamental right. Additionally, we are NEN7510 and ISO27001 certified, demonstrating our compliance with legal requirements for information security within our sector.
Additionally, we do not disclose any of your personal information to your employer.
Does my employer know that I am using OpenUp’s services?
No, we do not disclose your personal information to your employer. Our services are guided by mutual trust and adherence to our professional code.
If your session/s is offered by your employer, they will cover the costs, and we ensure that the billing information remains confidential. This ensures that your privacy and confidentiality are fully protected.