How many countries and how many employees are you offering our service to?
We are offering this to all 1,300 of our employees of all levels. Our interns can use OpenUp as much as our C-Level has the option to do so. Our employees are sitting across the world in 20 locations.
Is mental health discussed openly at your company and what is the feeling towards mental health?
Mental health is discussed openly and has a high value in this company. We are constantly trying to improve. With monthly surveys, where mental well-being is a dedicated driver, we listen to our employees needs and wants.
We communicate about the topic regularly to support our employees to our best abilities. We encourage people to interact and engage on this topic to get rid of the stigma. With all the tools and approaches we use we try to counteract the taboo around it.
In general, how does your company work towards ensuring the well-being of its employees?
Flix takes a holistic view of well-being. Well-being isn’t just about mental health, but also physical health, nutrition, and maintaining a healthy balance in work and in life. In addition to OpenUp, we provide discounts and access to gym programs, organise participation in sports events, and have a flexible hybrid work environment. To make it easier for our employees to live healthy lives, our company has a trust-based flexible working culture. This way it is possible for them to build their working days individual to suit their lives, needs, and circumstances.
How did you launch OpenUp with your employees?
OpenUp was launched in a companywide announcement and initiative around world mental health day. We posted the newsletters that are sent regularly and included the offer into our onboarding sessions.
Now we will focus even more on active communication to encourage even more people to participate and get any support they might need.
Did you get any feedback from your employees since you offered OpenUp services?
I got a lot of feedback already and it is mostly appreciation and happiness. There are only small parts that they would love to see such as extending the timeframe of the session. Whenever there are issues, reaching out to our account success managers usually fixes it in short time. Overall, there is a lot of positive feedback, especially during the start of the war.