24/7 support line for life’s tough moments

Burnout, panic, or other crisis situations don’t follow office hours. That’s why our helpline is always open, connecting your people with real experts, in minutes.

1500+ organisations choose OpenUp for mental health support

Mental health helpline

Whether someone’s in distress, overwhelmed, or just needs to talk, they’ll find real help here, not a chatbot.

Always on. Always human.

Immediate access

Your team gets direct support within minutes, day or night.

Human, not bots

Every call, chat, or email is with a trained expert.

Built for real life

From panic attacks to work stress, we help with whatever people face.

Fully confidential

No judgement, no reporting to HR, just private, expert care.

It’s not just about ticking the box. 24/7 support, because life happens.

In challenging times, small issues can spiral. Our helpline steps in early. Reducing absences, keeping teams stable, and proving that your culture of care is more than words.
“When you don’t feel well. There seems to be a stigma around going to a professional. OpenUp is a light and easy way to do so.”
Ace _ Tate _ Mark de Lange (CEO _ Founder)2
Mark de Lange, founder Ace&Tate
Sep 2023
stars
“If you’re stuck at work, overwhelmed, or just need help sorting your thoughts, OpenUp connects you with someone who truly gets it.”
a person improving emotional well-being through meditation
OpenUp User
Aug 2024
stars

EAPs start with a helpline. OpenUp goes much further.

Long wait times. Low usage. A checkbox, not a solution. With OpenUp, your team gets support they actually use.

What makes OpenUp different

More than a hotline

24/7 helpline plus therapy, coaching, and expert-led support.

Built for modern teams

Personalised, stigma-free access in 35+ languages.

Data without the drama

Engagement insights to prove ROI, no personal data needed.

Proactive care

Don’t wait for a crisis, keep people from hitting breaking point.

How it helps HR, managers, and employees

OpenUp is designed with your whole organisation in mind.

HR & People Teams

Serious support, real impact

  • Covers high-risk moments without extra admin
  • Helps prevent absences or resignations
  • Reinforces psychological safety company-wide

Managers & Team Leads

A backup plan that’s always on

  • One less crisis to handle alone
  • Offers your team a resource beyond you
  • Keeps the door open for tough conversations

Employees (and their families)

Support that’s always there

  • Talk to a trained expert, day or night
  • 100% confidential and judgment-free
  • No approvals, no waiting
mental health coaching for employees
Book your demo

Ready to see OpenUp in action?

Fill in your details to book a demo call with one of our product experts. Here’s what to expect:
  • A no-commitment platform walkthrough

  • Conversation built on your top priorities

  • Your questions, answered

Trusted by 1500+ organisations

Frequently asked questions

Who is the helpline for?

It’s for any employee who needs immediate mental health support. Whether they’re in crisis, overwhelmed at work, or just need to talk.

When can people use it?

The mental health helpline is available 24/7. No manager approval, no waiting lists. Just instant access when it matters most.

Who answers the calls?

Every call is handled by a trained expert who listens, supports, and helps employees take the next step.

Is the mental health helpline confidential?

Yes. 100%. No conversations are reported back to HR or management. Employees get truly private support in their hardest moments.

What’s the difference between the helpline and therapy/ coaching?

The helpline is for urgent needs, available right away. Our therapy and coaching options offer goal-based, scheduled support for ongoing topics.

How does it support our EAP or duty of care?

Many regions expect employers to offer crisis support. Let’s discuss how the helpline helps you meet that responsibility and shows your team you take psychological safety seriously.

How is the mental health helpline accessed?

Employees can reach out via phone number, which is visible in their account. Simple, fast, and available from anywhere.